Privacy Policy

At Brown’s Boilers Ltd, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

• Name, phone number, and email address when you contact us, request a callback, or fill out a form.

• Address details when booking plumbing or heating services.

• Technical information such as your IP address when visiting our website.

2. How We Use Your Information

• To contact you about your enquiry or booking.

• To provide plumbing, heating, and boiler services.

• To send updates about your appointment or availability.

• To improve our website and advertising.

3. Sharing Your Information
We never sell your data. We may share it with:

• Trusted third parties (such as payment processors or advertising platforms) solely to help us deliver our services.

• Regulators or authorities if required by law.

4. Data Security
We take appropriate steps to keep your data secure and protect it from unauthorised access.

5. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To make a request, please contact us using the details below.

6. Contact Us
Brown’s Boilers Ltd
Luton, Bedfordshire
Phone: 07852 410530