Emergency Heating & Boiler Repairs in Luton – 24/7 Callouts

Q: Is it more cost-effective to repair or replace my old boiler?

A: Deciding whether to repair or replace your boiler is a big decision. Here are the key factors we help our customers consider to make the right choice:

Consider REPAIRING your boiler if:

• It is under 8 years old and this is its first major repair.

• The repair cost is significantly less than the cost of a new replacement.

• The boiler has been generally reliable and regularly serviced.

Consider REPLACING your boiler if:

• It is over 10 years old and becoming unreliable, with frequent breakdowns.

• The required repair is expensive, or spare parts are difficult to find.

• You want to improve your home's energy efficiency to lower your bills and gain the peace of mind of a long manufacturer's warranty.

Our Honest Assessment: We will always provide a clear diagnosis of the problem. We’ll give you a fixed quote for the repair alongside a free, no-obligation quote for a replacement, so you can make an informed, pressure-free decision that's right for you.

Q: Do you offer free, no-obligation quotes?

A: Yes, absolutely. We believe in being completely transparent with our customers, which starts with clear and honest pricing. Our process depends on the type of work you need:

For Installations & Planned Work:

For jobs like a new boiler installation, a full heating system upgrade, or a bathroom renovation, we provide a completely free, no-obligation home survey. One of our experienced engineers will visit your property at a convenient time, assess your requirements, and provide you with a detailed, fixed-price quote. There is no pressure, and the quote is valid for 30 days for you to consider.

For Repairs & Diagnostics:

For repair work like a boiler breakdown or a leak, our first step is to accurately diagnose the fault. Our engineer will carry out an initial assessment to identify the problem and will then provide you with a clear, fixed price for the complete repair. You will always approve the final cost before any repair work begins.

Our promise is simple: no hidden charges and no sales pressure. Just honest advice and clear pricing so you can make the best decision for your home.

Q: What are the signs I might have a hidden water leak?

A: Spotting a hidden water leak early can save you from costly structural damage. While a burst pipe is obvious, many leaks are subtle. Here are the key warning signs to look out for around your home:

• An Unusually High Water Bill: A sudden spike in your bill with no change in your family's water usage is a major red flag that water is being lost somewhere.

• Damp or Musty Smells: A persistent musty odour often points to mould or mildew growing on a slow leak hidden behind walls or under floors.

• Stains or Warped Surfaces: Look for unexplained damp patches on walls or ceilings, bubbling paint, or flooring that feels soft, spongy, or is starting to warp.

• The Sound of Running Water: When all taps and appliances are off, your home should be silent. If you can still hear a faint hissing or flowing sound, you likely have a leak.

If you notice any of these signs, it's important not to ignore them. Contact us for professional leak detection to find and fix the problem fast, preventing more serious damage.

Q: How long does a new boiler installation typically take?

A: The time it takes to install a new boiler depends on the complexity of the job. We always provide a clear timeline with your free quote, but here is a general guide:

Simple Replacement (Like-for-Like):

If we are replacing your old boiler with a new one in the same location, this is often completed within 1 day.

Boiler Upgrade or Conversion (e.g., to a Combi):

Upgrading your system, for example from a conventional boiler to a modern combi boiler, requires changes to your pipework and can take 1-2 days.

Boiler Relocation:

If you want to move your boiler to a new location in your home, this is a more involved job that typically takes 2 days to complete safely and correctly.

For every installation, our priority is to work efficiently and cleanly, minimising disruption to your home. We will give you a precise and reliable schedule before any work begins.